If you have any concerns, please call 01271 313 311, Monday to Friday from 9am to 4.30pm. At all other times please leave a message on our answerphone or complete our online enquiry form. All complaints and disputes will be dealt with in accordance with the Complaints Policy.

Based on the 2022/2023 financial year, the odds of winning 1 of the 12 prizes is 1 in 1,334. Odds for our 2023 Raffle will depend on the amount of tickets sold.

Any money you raise on an online giving platform is automatically transferred to CHSW after the event.

You will need a licence from your local authority for an event that includes any of the following activites:

  • provision of food and drink
  • extended hours
  • collecting money or selling goods in a public place
  • sale of alcohol

For more help and advice please contact your local community fundraising team.

There are lots of ways to pay in your sponsorship.  

Please bring with you your coin collection and gingerbread coin collection houses on the day to hand in at registration. Please make sure you write your names on these so that we know who the money has come from, and we can allocate it to your fundraising total. 

We recommend you don't send in cash through the post.  Please remove your coins from your coin collection and then donate for them on our online donation page along with any other sponsorship you've collected.  

You can send your sponsor forms and coin collection card along with a

Unfortunately it is inevitable that, with so many runners, some people will get injured in training for a race. What happens next depends on how you got your place and what race you are doing.

If you are using your 'own place' to run for CHSW (i.e. you obtained it directly from the organisers of that race) you simply need to let them know you can no longer take part. They will decide whether you can defer your place to the following year. We'd also appreciate it if you could let us know so we know how many runners to expect on the day.

If you have a guaranteed charity place, which you obtained

Please email enquiries@chsw.org.uk or call us on 01271 325 270.  Tell us your name and the time, date and value of your donation, and we’ll be able to help. 

Unfortunately, your place is non-transferable. If you cannot take part, please let us know.

No. Rainbow Run is all about having fun. you can run, walk, jog or skip - there are no prizes for being first across the finish line. 

Have a look at our training guides for advice and information on getting ready for the Ride for Precious Lives. By training hard you will be sure you’re ready for the challenge ahead! 

No wheeled devices including pushchairs and baby joggers are accepted. 

We suggest all Rainbow Runners wear sunglasses to prevent paint drifting into your eyes. It is the adult's responsibility to ensure children in their group wear sunglasses during the event.

We will have sunglasses for sale on the day for £2.

If you have not done any exercise for some time we recommend you visit your doctor before starting your training. Our tour operators provide training guidelines when you sign up.

We rely on the support of volunteers across all departments. From covering reception to serving refreshments in our hospices and helping in our shops, our volunteers enable us to raise funds and deliver our services. You can find available opportunities on our volunteering opportunities page.

Opportunities include:

  • administration
  • shops
  • catering/housekeeping
  • complementary therapies
  • creative art activities
  • driving
  • events and fundraising
  • flower arranging and gardening
  • maintenance/decorating
  • public speaking/ambassador
  • reception
  • telephone support

Of course you can. Your Will is your document and you can include, exclude, add or remove whoever you wish. If you change your mind or if your personal circumstances change, you are free to change your Will as many times as you wish. You don’t need to let us know either; it is entirely your choice.

Only persons aged 18 years or over and resident in Great Britain are eligible to play the Raise a smile Lottery including CHSW Staff and their families. However, CHSW staff who are directly involved with running the CHSW Raffle and CHSW Directors are not eligible to play.


Donate online

 

Moonlight Memory Walk Cornwall
  • By Post: Send your sponsor forms along with a cheque to Little Harbour, Porthpean Road, Porthpean, PL26 6AZ
  • Add it to your JustGiving page: if you have set up a JustGiving page, the money is automatically transferred to CHSW. You can also add any offline sponsorship to your online page.
  • Bring it with you on the night: hand in your sponsor forms, cash and cheque by placing it in a sealed envelope that has your name and walker number clerly written on the front and hand it at registration. 
Moonlight Memory Walk Clevedon
  • By Post: Send your sponsor forms

You can find Children’s Hospice South West on virginmoneygiving.com. Check out our tips on setting up your online fundraising page.

Yes of course! If you are in any doubt as to whether the route will be suitable, please do get in touch. A named carer can also assist a disabled entrant for free, please call your local fundraising office to register their details. 

Charlton Farm 

The route is fully accessible for wheelchairs and pushchairs, although there are slight inclines on the route, and two or three small speedbumps. 

Yes you need to have a Discus account and in order to leave a comment you will be required to login. You can login using your social media or Disqus accounts.

We ask that you pay in your full fundraising amount within one month of your event.

Please let us know if you are not going to be able to pay in your money on time for any reason.

A tandem skydive is an easy and enjoyable way to experience the thrills of skydiving.  Once aboard the aircraft, you will be securely harnessed to your Instructor as you ride up to your chosen altitude.  The aircraft takes approximately 10 minutes to climb to 15,000ft, giving you time to take in the views.  Once at altitude, you will get the green light for GO! 

During freefall, you will experience speeds of approximately 120mph for up to a minute, falling around 2 miles.  As the canopy opens, you will be aware of the sudden tranquillity as your speed dramatically decreases.  This allows you to

Absolutely!  Please email Kate and we can send these out to you. Just let us know how many you require.

No. You can choose to walk, jog or run! You can also choose whichever distance you decide is best for your family. Historically this event has been 2k.

As registration is free we will be sending a medal to each individual who raises the suggested minimum sponsorship of £30. If you are a swim school or group please contact us to discuss how we can help with this.

Yes, of course! the course is flat and on a solid surface. Carers can take part for free.  Please contact us on 01726 871 800 if you require someone to push you in a wheelchair

All our services are completely free to families who are referred to us.

Volunteers are covered by CHSW's insurance policy while engaged in any work on behalf of CHSW.

Your Payroll Giving donation automatically stops when you leave your job. It's easy to start giving through the scheme again. Simply contact the payroll department at your new workplace.

Between April 2022 and March 2023, an average of 61p in every £1 went directly to fund care for children, young people and families. 22p was used to fund prizes and 17p covered the cost of running the CHSW Raffle.

Unfortunately dogs are not able to take part this year due to limited space in the event village and low lighting which may result in leads becoming a trip hazard.

Moonlight Memory Walk Clevedon

If you have an assisstance dog that you will be beinging to the event, please call Charlton Farm office on 01275 866 600 to let us know. 

Yes you can!  Just take a look at our YouTube channel where you'll find lots of short films to help you highlight and promote our work and your fundraising.

If you're attending one of our events in person you will receive a medal at the finish line.  

If you’re participating in the facebook Challenge and raise £50 or more, a medal will be sent to you in the post. 

The CHSW website uses an external service called Disqus for the technical management and publication of comments.

Disqus is a web discussion platform with Single Sign-On (SSO) functionality. The Disqus service bears sole responsibility for identifying users and publishing comments.  

For more information concerning the Disqus service’s terms of use (including the policies and procedures regarding the collection of users’ personally identifiable data), please read their privacy policy.

Worldpay will not accept any postcodes that do not contain a space. Please enter a space in the correct place in your postcode.

When signing up to Incredible Hike, we will keep in touch via email and invite you to Zoom meetings to support your training, fundraising and answer questions about the weekend. Your local Area Fundraiser and Event lead will be on hand to support you, as required. You will also be invited to join the Incredible Hike Facebook Group – this group is great to chat with your fellow Incredible Hikers. 

Of course! Please call our Little Harbour hospice on 01726 871 800 and we'll help you get this up and running.

Unfortunately, your place is non-transferable. If you cannot now take part please let us know.

Yes, for the full marathon the cut off time is 7 hours, and the cut off time for half marathon is 6 hours. 

 

The Rainbow Run powder paint is non-toxic, 100% safe and biodegradable.  It is technically edible, although we do not advise that you eat it as its not very tasty! If you have a skin allergy or respiratory condition we would recommend that you consult your doctor for advice.

We have a team of fundraisers here at CHSW  who are on hand to offer you any ideas and advice you may need. Our first tip would be to set up an online fundraising page on Virgin Money Giving, and then to investigate whether your company or any local businesses will be able to support you.

As all teenagers wish to be independent, the hospice also holds teenage focused weekends, giving them the opportunity to come and stay without their families. 

Three different weekends are arranged each year, plus one sensory teenage week. The weekends are often themed to suit varied interests including pamper days, cars and games.

It gives the teenagers the chance to socialise with others and time to talk about their experiences.

Yes. Many of our volunteers work full time. We aim to provide flexible roles which can be carried out around your other commitments, be they work, family or leisure.

BeGambleAware® is administered and funded by an independent charity GambleAware®, it provides confidential support and counselling to people aged 18 years or over affected by gambling. Visit BeGambleAware® or telephone 0808 8020 133 (local call rate from the UK).

The CHSW Raffle is a fun and engaging way for Children's Hospice South West to raise much needed funds. Each ticket gives you the chance of winning 1 of 12 fabulous prizes.

Entries close on Tuesday 3 September. The draw takes place at midday on Wednesday 18 September.

No problem. Please get in touch with your Event Fundraiser and they will support you with any queries or help you need.

Moonlight Memory Walk Cornwall

Email Kiley 

Moonlight Memory Walk Clevedon

Email Hollie

Moonlight Memory Walk Devon

Email Kate

The CHSW logo is a registered trademark and can only be used within certain guidelines, so please contact us on marketing@chsw.org.uk before you use it on your printed materials. We have a specific version of the logo that we give to our supporters and we can supply it in whichever format you need.

Remember we can also provide posters with space to write your event details.

Please note that all images are usually copyrighted by their owners and you either require permission or must pay a fee to the image owner. Please ask us for images if you want to create a bespoke event poster and please do

Unfortunately, we're unable to transfer your place, and registration fees are non-refundable.* 

*Should the event date be changed; your registration will be automatically transferred to the new date, or a refund offered on request. 

If you're unable to take part due to extenuating circumstances, on authorisation by the Fundraising Manager, CHSW will refund any monies relating to your registration fee, after a deduction of a £5 admin fee. Any documentation sent to you (i.e. running number) must be returned before the refund is processed. 

In the unlikely event that CHSW has to cancel the event

The London Marathon is one of the most popular events in the UK and there is a huge demand for places. We aim to allocate our London Marathon charity places as fairly as possible however we only have a very limited number of places available and unfortunately we are not able to guarantee a place to everyone who applies. To give yourself the best possible chance of getting a Team CHSW charity place, please sign up here and give us as much information as you can about why you would like to run for us, how much you realistically think you can fundraise and how you plan to do so.  

You can set up a regular gift online.  If you have any problems please call us on 01271 325 270.

If you require accommodation on Thursday night you will need to book this yourself as it is not included in the registration fee or as part of the event. 

For questions regarding Rainbow Run Cornwall, please email Kiley.

As places are limited for this event to a capacity of 120, we ask each rider to commit to raising the suggested minimum sponsorship of £1,250 for Ride for Precious Lives 2025. Your registration fee covers the cost of your hotel stay, food and cycling jersey. If you do not think you can commit to raising this sponsorship please call Kiley on 01726 871 800 to discuss prior to registering. 

Yes, we can update your details, please contact us.